TERMS & CONDITIONS

The Aesthetic Skin Clinic Pty Ltd
Last updated: 2.6.25

Welcome to The Aesthetic Skin Clinic Pty Ltd (“we”, “our”, “us”). By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before booking an appointment or making a purchase.

1. General

These Terms & Conditions apply to all users of our website and clients of our clinic. By using our website or attending an appointment, you accept these terms in full.

2. Appointments & Cancellations

  • Appointments must be booked in advance, either online, in person, or by phone.

  • We require a minimum of 24 hours' notice for cancellations or rescheduling.

  • Late cancellations or no-shows will incur a cancellation fee or loss of deposit.

  • A deposit may be required for select services and is redeemable against your treatment.

3. Medical Disclaimer

  • All services provided are for cosmetic and wellness purposes only.

  • Clients must disclose relevant medical history, allergies, medications, or conditions prior to treatment.

  • Individual results may vary, and no guarantees are offered for any outcome.

  • Our team may decline to perform a treatment if deemed medically inappropriate or unsafe.

4. Payment & Pricing

  • All prices are in Australian Dollars (AUD) and inclusive of GST.

  • Payment is required at the time of treatment.

  • We accept EFTPOS, major credit cards, and online payments.

  • Pricing is subject to change without notice; however, we will honour pricing confirmed at the time of booking.

5. Refund Policy

  • We do not offer refunds for change of mind or dissatisfaction with results, as outcomes vary per individual.

  • In the event of an adverse reaction or complication, please contact us promptly for a follow-up consultation.

  • Products may be exchanged or refunded if deemed faulty, in line with Australian Consumer Law.

6. Gift Vouchers

  • Gift vouchers are non-refundable and non-transferable.

  • Vouchers must be used before the expiry date and cannot be redeemed for cash.

7. Intellectual Property

All content on this website — including text, branding, logos, and imagery — is the property of The Aesthetic Skin Clinic Pty Ltd and may not be reproduced or distributed without written permission.

8. Limitation of Liability

To the extent permitted by law, The Aesthetic Skin Clinic is not liable for any direct, indirect, or consequential damages arising from the use of our services or website.

9. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for full details on how your information is collected and used.

10. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

The Aesthetic Skin Clinic Pty Ltd
22 Pakington Street, Geelong West, 3218, VIC, AU
Email: info@theaestheticskinclinic.com.au
Phone: 03 52691847

We aim to respond to all privacy enquiries promptly and respectfully.