PRIVACY POLICY

The Aesthetic Skin Clinic Pty Ltd
Last updated: 2.6.25

At The Aesthetic Skin Clinic Pty Ltd (“we”, “us”, “our”), we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

1. What Information We Collect

We may collect the following types of personal information, including but not limited to:

  • Name, address, date of birth

  • Email address and phone number

  • Medical history and skin concerns

  • Treatment history and booking details

  • Payment details (excluding credit card numbers which are processed securely)

  • Social media handles (where relevant)

2. How We Collect Information

We collect your information when you:

  • Make an appointment online, in person, or via phone

  • Fill out intake or consultation forms

  • Subscribe to our newsletter

  • Engage with us on social media or our website

  • Make purchases or enquiries

3. How We Use Your Information

Your personal information may be used to:

  • Provide and manage your treatments

  • Communicate appointment reminders or updates

  • Send marketing communications (you may opt out at any time)

  • Improve our services and client experience

  • Comply with legal obligations

4. Disclosure of Personal Information

We will not sell or rent your personal information. We may disclose your information to:

  • Third-party providers such as booking systems, marketing platforms, or payment processors

  • Health professionals (where consented or required)

  • Legal or regulatory authorities where required by law

All third parties are required to protect your information in accordance with Australian privacy law.

5. Storage and Security

We store personal information electronically in secure systems, with reasonable steps taken to protect it from misuse, loss, or unauthorised access. Information is retained only for as long as necessary to fulfil its purpose or as required by law.

6. Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete. Please contact us in writing at the details below.

7. Cookies & Website Analytics

Our website may use cookies or tracking tools to enhance user experience and gather site performance data. You may disable cookies in your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

For questions, access requests, or complaints about your privacy, please contact:

The Aesthetic Skin Clinic Pty Ltd
22 Pakington Street, Geelong West, 3218, VIC, AU
Email: info@theaestheticskinclinic.com.au
Phone: 03 52691847

We aim to respond to all privacy enquiries promptly and respectfully.